UPDATE: A Cleveland family is hopeful a new set of eyes will help find a mother of two.

Kacey Carter has been missing for more than a year.


A new detective has been assigned to the case and her loved ones hope it will bring her home.

Carter's mom and cousin just want to know she's okay.

"One little thing could help. It's literally a needle in a haystack," Carter's cousin Tiffany Garbich said.

The 26-year-old mother of two was last seen in November 2018. She hasn't been seen or heard from since.

"This incident, we haven't had anything. No tips, no calls, no e-mails, Facebook.. We've had some Facebook messages about what people think, but that doesn't give us any clarity on where she is or what her well-being is," Sgt. Evie West with the Cleveland Police Department said.


West said Carter's husband told them he last saw her willingly leave with an unknown Hispanic man in a white VW Jetta, possibly headed to Georgia.

While Carter has been known to leave before, her family said it's never been for this long.

Her mom, Brenda Burns, worries something bad may have happened.

"I just want to see her. I just want to make sure she's okay. If something did happen to her, I know somebody knows something," Burns said.

Garbich spearheads a Facebook group and posts fliers around town to help keep her cousin's story out there.

"We've got a group of people who put them out on the regular and keep them out. We go through every week, we try to anyways, to make sure they're up," she added.

But with each day that passes, their fear grows.

Which is why they're pleading that someone come forward with something.

"I love you and your kids love you. Please come home. Call me and let me know you're fine," Burns said.

Now, they hope a new detective on the case will help them get answers.

West said they won't stop looking until they have them.

"This missing person's case will not close until we find out where she is or what happened to her," West added.

If you know where Kacey Carter may be or have any information about what happened to her, call Detective Cory Fox at 423-559-3365.

You can also submit tips through Cleveland Police Department's Facebook page

PREVIOUS STORY: Cleveland Police are searching for a woman who has been for nearly two years.

Kasey Carter was last seen after she was released from the Bradley County Justice Center on November 13, 2018.

Investigators say Carter voluntarily left her residence at 135 High Street in Cleveland on or about the same date with an unknown Hispanic

male in a white VW Jetta. She has not been seen by her family since police say she may have been heading somewhere in Georgia.

Anyone with information, please contact lead investigator, Detective Cory Fox 423-559-3365 or leave a confidential tip via CPD’s Facebook inbox.