The Chattanooga Police Department says they've been called to Douglas Heights 842 times since the complex opened in 2016 and 95 times in 2019.

This comes after a shooting last week inside Douglas Heights sent one person to the hospital.

Douglas Heights is directly across the street from the University of Tennessee Chattanooga. The leasing office windows are plastered with the school's logo and it advertises online as "Student Housing," though it has no affiliation with UTC . 

Channel 3 spoke to UTC students who live at Douglas Heights. They say they feel unsafe and thought the complex had ties to the university. 

"I didn't realize until after I moved in and people were talking about it," said UTC freshman and Douglas Heights resident Aspen Townsend.

Townsend was inside Douglas Heights at the time of last week shooting inside the building. 

"I'm considering not living here next semester," Townsend told Channel 3. 

Residents say this isn't the first time they've been on high alert inside their own home.

Four months ago two men, who did not live in the apartments, found their way inside and shot three people, killing a 25-year-old.

"You really just never know what could happen," said UTC senior and Douglas Heights resident, Savannah Hodge.

Hodge says after the first shooting at Douglas Heights, the complex boosted security measures; however, she says that was short-lived and everything went back to normal just a few weeks later.

"I've seen people kick in stair well doors. Doors have been left open, anything to that nature. Nothing is safe here," Hodge told Channel 3. 

Hodge says she feels so unsafe that not only does she lock her apartment door, she locks her bedroom door as well. 

"I thought it was going to be safe. I was like oh my gosh this is going to be great, so close to campus. But turn around two years later, and it's not," Hodge said. 

Chattanooga police say the victim in last week's shooting is refusing to cooperate and a suspect has yet to be named. 

UTC declined to comment on the violence affecting their students at Douglas Heights. 

Landmark Properties, the company that owns Douglas Heights, released the following statement: 

Media statement, attributable to Landmark Properties spokesperson:

There was a shooting in our community Thursday night, and our hearts hurt as we think of those impacted by this senseless act of violence.

Our on-site courtesy officer, along with other members of the Chattanooga Police Department, responded quickly, and we’ve been working closely with them to ensure the safety of our residents. We are cooperating fully with their investigation and will provide them with as much information as possible to help them identify the shooter and bring them to justice. 

We are committed to the safety of our residents, their guests and our staff. That’s why firearms are strictly banned from our property and all entry and exit points include controlled key fob access. 

We will do all that we can to continue to assist local law enforcement. The Chattanooga Police believes this to be an isolated incident and does not suspect any present threat to the safety of those at Douglas Heights. 

Out of respect for Chattanooga PD’s ongoing investigation, we will not be commenting further on the specifics of the incident. If you have any questions about the shooting, please contact the Chattanooga Police at (423) 698-2525.

Background information:

  • Firearms are strictly prohibited from the Douglas Heights community.
  • At this time, the Chattanooga Police Department believes this to be an isolated incident.
  • Neither the shooter nor the victim is a resident at Douglas Heights.
  • Douglas Heights features surveillance monitoring throughout the building.
  • All entrance and exit points for the building and elevators feature controlled key fob access, which is only provided to residents.
  • In addition, we have a courtesy officer from the Chattanooga Police Department who lives on-site at Douglas Heights as well as off-duty police officers who actively patrol the property.
  • We have and will continue to fully cooperate with the Chattanooga Police Department during their investigation.
  • It is an unfortunate truth that these types of incidents cannot be entirely prevented. Our staff could not predict the shooter’s intention when they walked through our doors, and we could not limit the shooter’s access to firearms. This specific incident could have happened at any time and just about anywhere in the country. And frustratingly, it does.
  • No off-duty police officer or security officer would have been able to prevent this incident from occurring as it did. The suspected gunman did not break into Douglas Heights, walk through an unlocked door or enter with a firearm in plain sight. The individual made the decision to unlawfully carry a concealed firearm in our building — where firearms are strictly prohibited — and then use it to inflict pain upon others once they were inside.

Below is the breakdown of dispatch calls to Douglas Heights:

A query of 911 Data  August 1, 2016 to date November 18, 2019 for Hamilton County Dispatch to 930 Douglas

 
 

Some instances are Officer "Self-Initiated"

 
 

Alarm

49

   
 

Animal Call

2

   
 

Assault

16

   
 

Auto Theft

8

   
 

Backup

13

   
 

Be on the Lookout

8

   
 

Burglary

6

   
 

Civil

2

   
 

Crisis Intervention

12

   
 

Disorder

62

   
 

Disorder Prevention\Protest\Crowd

5

   
 

DOA Not Homicide

1

   
 

Domestic Violence

13

   
 

Drug Overdose

1

   
 

Fight/Disorder

9

   
 

Fire

7

   
 

Fraud

9

   
 

Harassment

19

   
 

Hazard Check

1

   
 

Home Invasion

2

   
 

Hostage/Crisis Intervention/Mental

3

   
 

Intoxicated Person

6

   
 

Medical

20

   
 

Miscellaneous Non-Crime Report

22

   
 

Missing

1

   
 

Narcotics Violation

10

   
 

Noise Complaint

152

   
 

Other Motor Vehicle Call

8

   
 

Pedestrian Struck

1

   
 

Person Shot

2

   
 

Police Assist (ie Unlock a Vehicle)

45

   
 

Property

33

   
 

Repossessed Auto

1

   
 

Robbery

2

   
 

Self-Initiated/Field Interview

68

   
 

Sexual Offense

4

   
 

Shots Fired

4

   
 

Suicide/Suicide Attempt

3

   
 

Supplemental Report

5

   
 

Suspicious

64

   
 

Theft

54

   
 

Unknown, a Hang-up

24

   
 

Vandalism

5

   
 

Vehicle Crash

29

   
 

Vehicle Tow

17

   
 

Warrant/Arrest/Search

10

   
 

Watch List

4

   
 

Total 

842