Before the wedding bells could ring, the Moon family had to call off their big day after being scammed by a fake wedding planning company.

Kristin and Dallas Moon were set to get married at the Chattanooga Choo Choo over Memorial Day weekend. Those plans changed after they say they were scammed by their wedding planner.

"I was heart-broken, Monday I couldn't contain myself. It just it crushed me, it did," Kristin Moon told Channel 3. 

The couple says they booked and planned a wedding through a company called "Blissful Elopement."

"She had great communication with us until it abruptly stopped right after she got the money," Dallas Moon said.

After the Moons gave "Blissful Elopement" their final payment-- they say the company disappeared.

'Blissful Elopement's Facebook page, website, and email have all been deleted.

Channel 3 called the company's number listed on a third party website-- that number was disconnected. Channel 3 also looked up the company on the Better Business Bureau website-- there are no complaints and no reviews.

"We've actually disputed the charges. We've gotten a portion of the money back. We're working with another credit card company to get the rest of our money back," Kristin Moon said.

The couple has filed a police report with the Fort Oglethorpe Police Department. 

Dallas and Kristin Moon are now relaying a message they wish someone would have told them before booking a wedding planner.

"I would ask anyone that you're going to plan a wedding with for a lot more references. In the end, we realized we went by the things that she provided, which was her own website, her own Facebook, things of that nature. Definitely, do your due diligence," advised Dallas.

The two may not have had the wedding they dreamed of but Saturday afternoon the couple said, "I do."

"We still got married, and we still had the best time, and my daughter was absolutely beautiful and was still over the moon to be a flower girl," said Kristin.