UPDATE: Two people were injured and a dozen more will have to find somewhere else to stay after part of a walkway collapsed at the Bayberry Apartments complex in Chattanooga.

It happened around 8:00 pm Saturday.

Kinnethia Word and Tybresha Sexton say the buildings at Bayberry have had structural issues for some time and nothing has been done to fix them.

Word says one of the people injured in the collapse was a blind man, and management needs to do everything they can to fix this.

"Oh, I'm highly upset because I can't even get into my door. Like, it's been too long,” Sexton said.

Word says this was bound to happen.

"People have been complaining a lot about the steps and there is cracks in some of the steps. And the structure is real bad. It's real bad,” Word said.

Both people are expected to be ok physically, but Word thinks this will have a lasting impact.

"Due to the fact that he can't see, and then to fall from that? Mentally, I think this is going to be hard for him. We just can pray for him is all we can do,” Word said.

Residents were forced to stay at the Avondale Youth and Family Development Center Saturday night, according to the Chattanooga Fire Department.

While the damage is being fixed, management has put residents in hotels.

But Word says the hotel they are staying at is far from her job, which makes this whole incident even harder to deal with.

"That's real difficult considering the fact that a lot of the people here don't drive. They'll have to carpool and do whatever we have to do just to get to certain spots,” Word said.

Channel 3 has reached out to the apartment complex about residents’ complaints and how long it will take to fix the damage.

They have not made a comment at this time.

PREVIOUS STORY: Two people are recovering and 12 families are staying elsewhere after a walkway at an apartment complex collapsed.

It happened just after 8:30 Saturday night on Arlington Avenue at the Bayberry apartments.

Firefighters had to build a temporary walkway to carry families from six apartments to safety.

The families will not be allowed back in until an inspector can ensure the building is safe.

Two people were taken to the hospital for injuries.

It's unclear what caused the collapse.

Channel 3 has reached out to Bayberry apartments and ALCO Management, who manages the complex according to Bayberry's website. We have not yet heard back. 

Stay with Channel 3 for updates on this story.