Regions online banking goes down due to "network issue"
CHATTANOOGA, TN (WRCB) -- Many Regions Bank customers were without online banking access Monday after what the company calls an "intermittent network issue."
The bank said in a statement on their Facebook Monday they are experiencing a network issue which is impacting some customer's ability to access their website.
Those wishing to access the company's website, Regions.com, were taken to a Network Solutions backorder domain website.
"I've been trying to log on off and on since this morning and it is a different page and says the domain no longer exists. I didn't type any info in because I was afraid I'd be hacked," says Leanne Eldridge.
Regions says on their Facebook that customers' personal information and money were not in danger.
They say their mobile banking app was not impacted, but many reported problems.
"The app does NOT work! It has been down as long as the website has!" said one Regions customer on their Facebook page.
Regions says the issue is resolved and was the result of a domain name issue.
Some customers are still experiencing issues. Regions has a help line at 1-800-REGIONS or you can email them at askRegions@regions.com.