A training at Southern Adventist University is teaching people crisis intervention. The class leads to two certifications.

"There is never too much training. It's not if, but it's when it's going to hit home,” Associate Professor Liane de Souza of Southern Adventist University said.

Professor de Souza said the training is all about how to respond to a crisis. That includes those that are man-made and natural disasters.

"Due to so many things going on in our country, especially the last event with school and so forth, I chose to open this to other faculty members and people from the community,” Professor de Souza said.

The training at Southern Adventist University was divided into three sessions.

"We don't have to know the answers. It's a lot of listening. Sometimes it's providing a glass of water. Sometimes it's just to be there and helping somebody to connect with their support system,” Professor de Souza said.

She has responded to crises for more than a decade. She remembers what it was like the day of the Woodmore crash in November of 2016.

"You can't put yourself in that because it's not your child, but you are there with them walking that walk especially the families and the victims,” Professor de Souza said.

She doesn’t think anyone is ever ready to respond, but most are always prepared. She also said having a good support system is key.

"Talking to people and to other responders, if you will, where we can actually process whatever we can,” she added.

Those who attended all of the sessions will receive two certifications from the International Critical Incident Stress Foundation.

They include group crisis intervention, along with individual crisis intervention and peer support.