Lost In Transit: Puppies home after flight mix-up - WRCBtv.com | Chattanooga News, Weather & Sports

Lost In Transit: Puppies home after flight mix-up

Posted: Updated:

A pair of puppies are finally home with new families in Idaho after a frustrating weekend of cross-country flights.

The puppies' breeder in Virginia put them on a Delta Airlines flight en route to Boise on Saturday. From there, the dogs found themselves cris-crossing the country.

READ MORE | United flight rerouted after a dog was loaded onto the wrong plane

Josh Schlaich says it all started with a phone call on Saturday from a "No-Caller-ID" number. The person on the other end claimed to be a Delta Airlines employee.

"They said 'Hey, just wanted to let you know the dog's flight has been delayed and the dog is going to stay the night here.'," Schlaich said. "They said, 'Here's the number of a person who's going to take care of it, his name is Chris. You need to call them if you want anymore information, thanks, bye.'"

The numbers he was given to contact "Chris" were out of service. Schlaich says he called Delta several times only to get hung up on.

"It's a culmination of uncaring customer service and bad logistics," Schlaich said.

He later found out his puppy was being kept at a boarding site.

"We finally got the information," Schlaich said. "They kind of vaguely said 'Well it will go out on a flight tomorrow, should be there somewhere around one or two tomorrow afternoon', which was today."

When they showed up at the Delta cargo area of the Boise Airport Sunday afternoon, they were given the wrong dog.
 

WEEKLY CIRCULARS
  • NewsMore>>

  • CFD raising money for MDA through "Fill the Boot" fundraiser

    CFD raising money for MDA through "Fill the Boot" fundraiser

    Wednesday, April 25 2018 1:31 PM EDT2018-04-25 17:31:19 GMT
    You'll see almost 400 firefighters with boots in hand at busy intersections around town beginning Thursday. They're asking for any donations you may have for the "Fill the Boot" fundraiser. The money raised goes to the Muscular Dystrophy Association. The More
    You'll see almost 400 firefighters with boots in hand at busy intersections around town beginning Thursday. They're asking for any donations you may have for the "Fill the Boot" fundraiser. The money raised goes to the Muscular Dystrophy Association. The More
  • AP-NORC poll: Privacy debacle prompts social-media changes

    AP-NORC poll: Privacy debacle prompts social-media changes

    Tuesday, April 24 2018 8:15 AM EDT2018-04-24 12:15:54 GMT
    Thursday, April 26 2018 3:10 AM EDT2018-04-26 07:10:27 GMT
    (AP Photo/Jeff Chiu, File). FILE - In this March 26, 2018, file photo, a man poses for photos in front of a computer showing Facebook ad preferences pages in San Francisco. If you’ve made changes to how you use social media since Facebook’s Cambridge A...(AP Photo/Jeff Chiu, File). FILE - In this March 26, 2018, file photo, a man poses for photos in front of a computer showing Facebook ad preferences pages in San Francisco. If you’ve made changes to how you use social media since Facebook’s Cambridge A...
    AP-NORC poll: Facebook's privacy debacle prompts social-media cutbacks.More
    AP-NORC poll: Facebook's privacy debacle prompts social-media cutbacks.More
  • Opioid treatment gap in Medicare: methadone clinics

    Opioid treatment gap in Medicare: methadone clinics

    Tuesday, April 24 2018 3:56 AM EDT2018-04-24 07:56:11 GMT
    Thursday, April 26 2018 1:52 AM EDT2018-04-26 05:52:09 GMT
    (AP Photo/Kevin D. Liles, File). FILE - In this March 7, 2017, file photo, the CEO of a methadone clinic holds a 35 mg liquid dose of methadone in Rossville, Ga. The drug is the oldest and most effective of approved medications used to treat opioid add...(AP Photo/Kevin D. Liles, File). FILE - In this March 7, 2017, file photo, the CEO of a methadone clinic holds a 35 mg liquid dose of methadone in Rossville, Ga. The drug is the oldest and most effective of approved medications used to treat opioid add...
    Opioid overdoses killed 1,354 Americans ages 65 and older in 2016, but Medicare doesn't cover the oldest proven treatment for opioid addiction: methadone.More
    Opioid overdoses killed 1,354 Americans ages 65 and older in 2016, but Medicare doesn't cover the oldest proven treatment for opioid addiction: methadone.More

Weather

Powered by Frankly