UPDATE: Dunlap Fire Department warns of phone scam - WRCBtv.com | Chattanooga News, Weather & Sports

UPDATE: Dunlap Fire Department warns of phone scam

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DUNLAP, TN (WRCB) -

UPDATE: The Dunlap Fire Department is warning the community about a phone scam. Officials say scammers are trying to obtain information through false insurance claims.

"I guess by using a local volunteer fire department they say, 'well they're trustworthy and they wouldn't be calling me unless they really need it,'" Fire Chief Norman Hatfield said. "We don't need it, don't release it no matter who they say they are, don't release that." 

Dunlap Fire Chief Norman Hatfield is concerned. He tells Channel 3, some residents have gotten a phone call from the department's main office line, asking for personal information. 

The caller may say it's for an insurance claim or for a report, but it's a scam. 

"The Dunlap Fire Department will not be calling you about your insurance," Chief Hatfield said. "We may be calling you if you've had an alarm or a fire, then we may call you to get information for our report." 

Chief Hatfield says the Fire Department will never ask you for your personal bank information, insurance information or social security number. 

"If I'm needing information from you, then more than likely, for a report, I'm going to get that in person face to face," Chief Hatfield said. 

It's unclear how many calls have been made or how many people have fallen victim. 

"These scam artists are getting real creative," Chief Hatfield said. "You know you're talking about volunteers and we're putting anywhere from 10 to 40 hours a week for just trying to help our community, so if they're going to try and start to use us, then it's shame on them." 

 If you get a call like this, don't give out any personal information. Instead, hang up and report it to Dunlap Police Department. 


PREVIOUS STORY: The Dunlap Fire Department wants to inform residents of a phone scam.

The department posted on Facebook that people in the area are receiving calls that say they're from the fire department. The caller then asks for information on false insurance claims.

"Please be aware that the Dunlap Fire Department WILL NOT contact you by phone and request your personal information for any reason," a spokesperson for the department said.

If you receive one of these calls or any call that you believe is a scam, please contact either the Dunlap Police Department or the Sequatchie County Sheriff's Department.

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