UPDATE: EPB restores power to all customers - WRCBtv.com | Chattanooga News, Weather & Sports

UPDATE: EPB restores power to all customers

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SIGNAL MOUNTAIN, TN (WRCB) -

UPDATE: EPB officials announced Thursday that power has been restored to all customers impacted by the weather from Tropical Storm Irma.

EPB public relations coordinator John Pless said Thursday that assistance from several Tennessee municipal utilities, coops and contractors, Smart Grid automation and remote repairs prevented about 32,000 customers from experiencing a lasting outage.

Officials say extensive storm damage, including downed trees, snapped poles and lines, and damaged equipment like transformers took about two days to repair.

Officials said they appreciate the patience of customers as they worked to get power back on for everyone.


PREVIOUS STORY: A few people in the Tennessee Valley are still without power and cleanup is still underway after Monday's storm.

At last check, around 4 p.m., roughly 90 homes still didn’t have power, according to an EPB spokesperson.

However, many crews from across the state are helping EPB get everyone’s lights back on.

"It's nice to see how quick response, electric power board, and the tree companies here in Chattanooga that are showing up," said tom wicks, who lives on signal mountain.

“Hopefully they get it back on pretty quick though!" exclaimed neighbor Dave Marshall.

EPB said if it wasn't for the EPB Smart Grid, 32,000 people could have been in the dark.

"It tells us immediately where the trouble is, it tries to find a solution to that trouble automatically, and it tries to reroute power around the trouble to keep as many customers on as possible," explained EPB spokesperson John Pless.

Now, crews are going where the smart grid can't, removing trees from power lines and fixing infrastructure.

"To replace broken poles, replace transformers, replace the lines, and the smart grid also cannot remove those trees that have fallen on our infrastructure,” Pless said.

Neighbors said, while it's inconvenient, it could be a lot worse.

“This was an act of nature and these people are making everyday life possible for us,” said Marshall, “I think it's acceptable, tolerable."

Stay with WRCBtv.com for updates to this story.


PREVIOUS STORY: Some people in the Tennessee Valley are still feeling the impact of Tropical Storm Irma.

Following Monday night's severe weather, an EPB spokesperson said around 4:30 p.m. Wednesday that 90 customers still can’t turn on their lights. That amounts to about 1% of EPB's customers.

EPB said crews are working to repair infrastructure at more than 60 locations throughout the area, but the remaining damage requires extensive work in about 300 locations scattered across the service area.

Restoration efforts will likely continue into the night, according to EPB.

Customers can keep updated on power outages and repairs using the myEPB mobile app.

Stay with WRCBtv.com for updates to this story.

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