What the Tech? Internet outage - WRCBtv.com | Chattanooga News, Weather & Sports

What the Tech? Internet outage

Posted: Updated:

Internet customers across the country are reporting outages for the second straight day keeping some without the ability to connect to the internet. Problems Monday were attributed to 'connectivity issues' and were being resolved.

It's frustrating and inconvenient for customers and in this day in age, it can be scary to go for hours without the internet. How do you know if it's just you or if other customers are having the same problem?

The best way to find out is the website downdetector.com. This website uses crowd-sourced reports from customers to map where outages are and how many customers are reporting problems. On Tuesday,  downdetector is showing over 100 reports of outages from customers of Verizon, AT&T, Comcast and Spectrum.

Problems are generally described as 'connectivity issues' by internet and wireless companies which is fairly common as connections must pass through wires and cables underground as well as on poles. Just one disconnected cable can cause outages for thousands of customers.

Downdetector is one of several websites aggregating outage reports directly from customers. The reports are displayed by city or on a map. The site also links to the company's website or twitter account where the outages can be reported directly to the company.

All of the major wireless and internet providers monitor their twitter feeds and ask customers to send them a direct message or DM and a customer service representative usually responds fairly quickly. Those companies can also be reached by sending a message via their Facebook page.

WEEKLY CIRCULARS
  • NewsMore>>

  • Residents tour CPD's Real Time Intelligence Center with Chief Roddy

    Residents tour CPD's Real Time Intelligence Center with Chief Roddy

    Wednesday, August 23 2017 10:58 PM EDT2017-08-24 02:58:35 GMT
    Photo by WRCB reporter Taneisha Cordell.Photo by WRCB reporter Taneisha Cordell.

    Chief David Roddy took about two dozen people on a tour of the department's Real Time Intelligence Center (RTIC).  RTIC was unveiled back in March. It's a place where investigators can monitor real time cameras, review video footage and store digital data. 

    More

    Chief David Roddy took about two dozen people on a tour of the department's Real Time Intelligence Center (RTIC).  RTIC was unveiled back in March. It's a place where investigators can monitor real time cameras, review video footage and store digital data. 

    More
  • 10 Things to Know for Thursday

    10 Things to Know for Thursday

    Wednesday, August 23 2017 10:57 PM EDT2017-08-24 02:57:22 GMT
    Among 10 Things to Know: Trump revisits Charlottesville comments in angry speech in Phoenix; US Navy dismisses 7th Fleet commander after warship accidents; ESPN broadcaster Robert Lee taken off University of...More
    Among 10 Things to Know: Trump revisits Charlottesville comments in angry speech in Phoenix; US Navy dismisses 7th Fleet commander after warship accidents; ESPN broadcaster Robert Lee taken off University of Virginia football game because of his name.More
  • Walmart joins forces with Google on voice-activated shopping

    Walmart joins forces with Google on voice-activated shopping

    Wednesday, August 23 2017 10:57 PM EDT2017-08-24 02:57:11 GMT
    Walmart dives into voice-activated shopping in partnership with Google.More
    Walmart dives into voice-activated shopping in partnership with Google.More
Powered by Frankly