UPDATE:  Channel 3 has learned that two local schools have been directly affected by the ACT test score issue. 

The Tennessee Department of Education says that on April 19, there were some misadministrations of the ACT that were caused by schools using materials ordered for one date that were administered on a different date.   

Misadministration issues affected a relatively small number of students – about 3% of students taking the test and 10 schools in the state.

The TN Dept. of Education asked ACT to score these documents as no other breach of security was reported, the schools gave the test in the appropriate manner, and the students took the ACT in good faith, according to Chandler Hopper|, who is the  Deputy Director of Communications for the TN Dept of Education.

In Hamilton County, Tyner Academy and in McMinn County, McMinn County High School are both affected.

The list of schools includes:

  • Hamilton County: Tyner Academy
  • McMinn County: McMinn County High School
  • Marshall County: Forrest School
  • Maryville City: Maryville High School
  • Metro Nashville Public Schools: Antioch High School, Nashville School of the Arts
  • Robertson County: Robertson County Virtual School
  • Shelby County: Northwest Preparatory Academy
  • Wayne County: Frank Hughes School
  • Bartlett City: Bartlett High School

ACT tells Channel 3 that all scores associated with a recent "misadministration" will not be canceled and may be used for college reporting purposes.

"We had previously communicated that those tests would be canceled and that impacted students would be given an opportunity to retake the ACT at no cost," said Ed Colby, spokesperson for ACT.

"However, after careful review and analysis of the situation, ACT has determined that the tests of students impacted by the misadministration issue WILL be scored and released; they will not be cancelled."

Colby says the scores are college reportable scores.

"ACT regrets any inconvenience experienced by impacted students and their parents," added Colby.

Channel 3 has requested a list of testing sites impacted by the confusion. ACT referred Channel 3 to the Tennessee Department of Education, which Channel 3 has reached out to for that information. 

PREVIOUS STORY: Some Tennessee students will have to retake the ACT after a “misadministration” of the test has forced the voiding of scores.

Channel 3 has confirmed that ACT is working with schools to provide a retesting opportunity for students after an issue with tests taken on April 19. Scores from that day were cancelled.

“Based on our review, we have identified conditions that may have caused confusion in the test administration process,” wrote Ed Colby, in a statement sent to the Channel 3 newsroom.

Colby, spokesperson for ACT, tells Channel 3 that ACT is reviewing communications protocols to help prevent future issues.

Colby would not say exactly how many students are impacted or what schools the group is working with.

“ACT has continued to look into the issues that led to the voiding of scores that impacted approximately 3 percent of the examinees in Tennessee in connection with the state administration of the ACT,” he said.

Colby continued his statement, including an apology from ACT for the inconvenience.

In light of this information, ACT has decided to release the scores of students impacted by this situation.  As is standard practice with all ACT test administrations, we will be performing standard test security analysis in order to help safeguard the validity of the ACT scores.  As is the case in every ACT test administration, should irregularities be found on individual tests, ACT reserves the right to take action to protect the integrity of the scores, including score cancellation if necessary.

ACT deeply regrets the inconvenience this situation has caused to schools, students and their families.  We remain committed to the students of Tennessee and will stand by our offer to provide an opportunity for every impacted student to take the ACT again at no additional cost to the student or the state during the 2017-18 testing year.

Colby said ACT will have no further comment at this time.