For the first time, Channel 3 is talking to an Erlanger doctor who was working at the time of the Woodmore bus crash, a crash that killed six children.

Pediatrician Joani Jack was one of the team members who lined the hallways awaiting the victims.

She posted a Facebook post recapping that horrific night. That post went viral.

Joani Jack has been a pediatrician for the last 22 years. She said the night of the bus crash will forever be a painful memory.

It was like any other day for Doctor Joani Jack. She was in a meeting when she got the call. A bus had crashed with elementary students and Erlanger began prepping for a Code Triage. “At that point you didn't know how serious it was going to be. Not unusual to get a call bringing in a lot of kids,” said Doctor Jack.

Doctors and nurses filled the emergency department. One after another ambulances dropped off injured students. Families were not far behind, hoping for the best. “Frantic, desperate for info. When there was bad news additional family members kept coming in.”

Loved ones gathered in conference rooms and filled the hallways, anywhere to be close enough for an update. Doctor Jack gave the news many families never wanted to hear. “Talk to families, give updates, share some bad news, it was such a shock.”

She said the night is a blur. But some things she'll never forget. “One family in particular kept saying, she was just coming home from school. That’s the one phrase that echoes. It is such a safe and innocent place.”

It was an emotional day even for professionals who see trauma all the time.  Doctor Jack is thankful for the support of a tight knit community. “The community has really rallied around these families and seem to share their support, their prayers, and stories.”

Four patients remain at Erlanger’s Children's Hospital from last week's Woodmore bus crash. All are listed in fair condition.

READ MORE | Channel 3's coverage of the Woodmore bus crash