TDOT's HELP program celebrates 15 years of service - WRCBtv.com | Chattanooga News, Weather & Sports

TDOT's HELP program celebrates 15 years of service

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CHATTANOOGA, TN (WRCB) - TDOT’s HELP program is celebrating 15 years of service in Tennessee’s urban areas.  HELP trucks began rolling in Nashville and Knoxville in the summer of 1999.  Service began in Memphis and Chattanooga in the summer of 2000.  

Since the program launched, TDOT’s HELP drivers have responded to more than 1.8 million calls for various types of assistance. The number of HELP operators has also tripled since the program began, with 71 operators statewide working in three shifts seven days a week.

“Motorists in our urban areas have come to depend on the timely and professional service of TDOT’s HELP trucks. “Our operators are also key partners with police and other first responders during serious incidents, all in an effort to clear our highways as quickly as possible and keep traffic moving. They are a wonderful asset to the department,”

TDOT’s HELP program works to reduce traffic congestion, improve safety and assist motorists who may be stranded on roadways.   

“Our drivers care deeply about their jobs and the service they provide. They often work long hours during major incidents, and face incredible risks each and every day. The gratitude shown by motorists gives them a sense of enormous pride in what they do," said Schroer.

Each truck is equipped with traffic control devices, first aid supplies, and defibrillators. Drivers also participate in more extensive training for natural disasters and specialized vehicle recovery techniques.

For more information about the HELP program, click here
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