Chattanooga's police and residents are not always on the same page.

Even as Chattanooga's new police chief champions neighborhood-based policing, an independent six-month study of the police department reveals that many community members believe police officers are disconnected from some of the neighborhoods in which they work.

Yet most police officers believe they're doing a good job engaging the community, the review by the International Association of Chiefs of Police found.

"Our study determined that there is a disconnect between the beliefs of CPD personnel and certain segments of the community regarding the level of police engagement with citizens," the study reads.

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