Apple Offers to Replace Faulty Power Buttons on iPhone 5 - WRCBtv.com | Chattanooga News, Weather & Sports

Apple Offers to Replace Faulty Power Buttons on iPhone 5

Posted: Updated:
Apple has offered to replace faulty on-off buttons on the iPhone 5, a rare glitch that it said on Friday affected "a small percentage" of the previous-generation smartphones.

Apple said on its user-support page that "iPhone 5 models manufactured through March 2013 may be affected by this issue," in which the button, also known as a sleep/wake mechanism, stops functioning or works only intermittently.

It did not say how many phones were shipped with the faulty mechanism.

Owners can type in their iPhone serial numbers on Apple's website to see if their phones qualify for a fix, then either take their gadgets to a store or mail them in to be repaired.

"Apple will offer the service free of charge to iPhone 5 customers with models that exhibit this issue and have a qualifying serial number," spokeswoman Teresa Brewer said in a statement on Friday.

Apple rarely initiates large-scale repair programs for its products, and iPhone glitches are rare. The company prides itself on hardware engineering and design, particularly for a flagship phone that yields more than half its revenue.

In a 2010 incident dubbed "Antennagate," the company famously admitted that its iPhone 4 may experience signal loss when handled a certain way. The company subsequently offered free phone casings to correct the issue.

Apple began selling the iPhone 5S and the cheaper 5C in late 2013. In the first quarter, it moved a better-than-expected 43.7 million phones, helped by the gadget's increasing popularity in markets like Japan and China.

  • NewsMore>>

  • The Latest: Navy dismisses 7th Fleet commander

    The Latest: Navy dismisses 7th Fleet commander

    Wednesday, August 23 2017 8:07 AM EDT2017-08-23 12:07:11 GMT
    The Navy has announced that the commander of its 7th Fleet has been dismissed "due to a loss of confidence in his ability to command.".More
    The Navy has announced that the commander of its 7th Fleet has been dismissed "due to a loss of confidence in his ability to command.".More
  • CDC warns of salmonella outbreak

    CDC warns of salmonella outbreak

    Wednesday, August 23 2017 8:05 AM EDT2017-08-23 12:05:31 GMT

    Federal health officials are warning about a spike in cases of salmonella making people sick; and they say what's to blame is a growing trend in backyards all across the country. 

    More

    Federal health officials are warning about a spike in cases of salmonella making people sick; and they say what's to blame is a growing trend in backyards all across the country. 

    More
  • 10 Things to Know for Today

    10 Things to Know for Today

    Wednesday, August 23 2017 7:59 AM EDT2017-08-23 11:59:49 GMT

    Your daily look at late-breaking news, upcoming events and the stories that will be talked about today.

    More

    Your daily look at late-breaking news, upcoming events and the stories that will be talked about today.

    More
Powered by Frankly