Ami Risinger handed over the cash that she and her husband, Josh, were counting on to get them through the next few months.

A SunTrust teller took the money, stacked it in a counter and began the transaction. Standard procedure.

But something went wrong.

The counting machine rejected a beat-up $100 bill that Risinger was depositing.

Read more from our news partners at the Chattanooga Times Free Press.