EPB alerts customers of phone scam
EPB Power is alerting customers to a telephone scam making its way around the country.
Officials say customers have reports getting calls from people claiming to be with EPB. They demand an immediate payment for past due electric bills.
They ask the customer to purchase a reloadable MoneyPak debit card and then call back with the account number from the card.
EPB never calls customers asking for payments to be made with pre-paid debit cards and wants to ensure all of our customers' accounts and personal information remain safe.
If you encounter this scam, call EPB and report it at 423-648-1372.