North GA utilities report possible phone scam - WRCBtv.com | Chattanooga News, Weather & Sports

North GA utilities report possible phone scam

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NORTH GEORGIA (WRCB) -

North Georgia EMC is reporting a phone scam involving the local power company.

Officials say a caller claims to be a representative or a collection agent from a local power company and that the victim's bill is past due. The caller claims the account is subject to disconnection unless payment can be made immediately by credit card.

Officials say in at least two incidents, the caller answered a consumer's return phone calls as North Georgia EMC and Georgia Power.

North Georgia EMC representatives say they never call customers asking for credit card information. Credit card transactions by phone can only be initiated by calling North Georgia EMC's published phone numbers.  

In addition, they say never give out credit card or other personal information to telephone solicitors; if someone comes to your door, claiming to have an appointment with you and saying they are with a utility company, call the utility provider for verification. All NGEMC workers carry a badge and if you have questions about their legitimacy, ask for identification and call NGEMC.

And always report possible fraud or scam to law enforcement and the local utility.

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