3 ON YOUR SIDE: Building contractor claims insurance company not - WRCBtv.com | Chattanooga News, Weather & Sports

3 ON YOUR SIDE: Building contractor claims insurance company not paying up

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Channel 3 first met Builder One Contractor Taylor Barnes last summer as work was just beginning on Shearon Gas' damaged home.

Three on Your Side helped move that process along when the money wasn't coming through from her insurance. Nearly one year later Barnes is discussing similar issues that plagued Gas' rebuild. He claims State Farm Insurance is holding his last payment.

"We are $4,950 short," Barnes says. "I don't know what kind of a neighbor that they pattern their slogan after but its certainly not a good neighbor like they advertise."

Barnes says the money is supplement added at the end of the build, mainly for a project county codes will enforce.

"The main expense was hooking the sewer into the road with a street cut and tearing up the yard and running a new line out here," explains Barnes.

He billed State Farm back in April and made sure they had the proper documentation again last month. Weeks later, still no check.

"This is not my first insurance case so I know how the supplement process works, I know how the payment process works. I know which ones can pay in a timely manner," says Barnes.

All the while business is hurting.

"Five thousand is a lot of money and in a bad economy for contractors and so forth, we're feeling the pinch," says Barnes.

Three on Your Side contacted the adjuster, he refused to comment, so we contacted a company spokesperson.

"If you get into some of these more complex claims they can take a little bit more time," says spokesman, Justin Tomczak.

However, calls did make a difference.

"Well the good news is, Jonquil, I inquired about it and from our stand point everybody is in agreement on it and from what I understand the check is being cut today and everybody will be squared away and well taken care of," says Tomczak.

However, the damage may already be done.

"Just last week I turned down another insurance job just because it was State Farm," Barnes says.

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