A Hamilton County neighborhood has been rocked by a suspected murder-suicide. Investigators say it appears a man shot his wife, then turned the gun on himself at their East Ridge home.

East Ridge Police say family members went to check on Susan Ingram late Tuesday night after learning she hadn't shown up for work at McKee Bakery. When no one answered the door, they forced their way in, only to find a horrifying sight. Both Susan and James Ingram were dead.

"All of a sudden we heard people just screaming bloody murder so next thing we know like in ten minutes, fire engines, ambulances, people everywhere," neighbor Lamont Rudder said.

Inside the Wimberly Lane house is where East Ridge Police say family members found Susan and James Ingram lying shot to death in their bed. Each had a single gunshot wound to the head. James had a small handgun in his hand. Police say it appears to be a murder-suicide, but are still investigating.

"Trying to make sure everything is as it appears and make sure there are no inconsistencies with the specifics of the crime scene," East Ridge Police Cpl. Robbie Wade said.

"I was in shock. I mean, what?" Rudder said.

Neighbors say they never suspected any problems with the couple. They say they're nice, quiet, and never heard or saw them argue.

"They seemed pretty happy. They seemed pretty like every day, ordinary people," neighbor Zach Suddeth said.

Police say this is not their first time to the house and are looking into the details of previous calls.

"There has been a call history there. I don't know if it was necessarily domestic assault related, but there has been instances where police have been to the residence," Cpl. Wade said.

They're estimated to be in their 50's or 60's. Neighbors say they knew James Ingram had some health problems.

"He always had his oxygen with him and was always covering his face with a mask," Suddeth said.

But, police say they're also following leads on any mental health issues James may have had.

"Who can tell, you know, what are you going to do? I mean it's awful. It's tragic," Rudder said.

Funeral arrangements are pending. Both bodies are undergoing autopsies at the Hamilton County Medical Examiner's Office. Detectives say they're awaiting a final report.