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AT&T passes inspection fee onto customers

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CHATTANOOGA, TN (Times Free Press) -- Despite the allure of automatic bill pay and electronic statements, Charles "Buck" Meyer always gets a paper copy of his AT&T phone bill, and he always gives it a once-over.

So when AT&T added a new $1.99 fee to his bill last month, the Cleveland, TN, resident caught it right away. And he wasn't happy.

"My regular service is only 22 bucks," he said. "If they add $2 to it, that's almost a 10 percent increase. I've been on the fence about switching off my landline for some months, and this could be the thing that pushes me over the edge."

AT&T added the $1.99 fee in March to the bills of all landline phone customers in Tennessee, AT&T spokesman Bob Corney said. It's listed as the "Tennessee regulatory inspection fee," and is designed to recoup the money AT&T is required to pay the Tennessee Regulatory Authority.

Read more from our news partners at the Chattanooga Times Free Press.


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