3 ON YOUR SIDE: Landscaper beats around the bush about his work - WRCBtv.com | Chattanooga News, Weather & Sports

3 ON YOUR SIDE: Landscaper beats around the bush on questionable work

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MIEGS COUNTY, TN (WRCB) -- A woman in Decatur, Tennessee says she is fed up with her landscaper after shelling out thousands of dollars only to get the run-around and a bunch of dead plants.

Eight months ago Terry LeFoy hired the owner of 'Homescapes' to give her front yard a makeover. She says the only green she has seen is what has disappeared out of her wallet.

All she wants is part of her money back but the landscaper is not budging, just yet. "This is not what I bought," says Terry LaFoy with frustration.

She says she is embarrassed and downright mad every time she looks at the front of her home. "And I've got a lot of money in it. Around 15,000," she says.

The landscaper provided a computer drawing of what LeFoy's front yard is supposed to look like but it is now filled with weeds and dead and dying plants. "You can take the picture, his drawing, of what he promised me and that's not what I got. Not even similar," says LeFoy.

She says she hired Brad Braswell, the owner of Chattanooga-based 'Homescapes' to redo the front landscaping at a cost of $10,000. By the time she tacked on a sprinkler system, it jumped closer to $15,000.

With a recent hip-replacement, LeFoy was guaranteed low-maintenance, but was not expecting no-maintenance.  "I really didn't want to have to take care of anything. I've had several surgeries and I can't bend."

"She's jumping the gun a little bit," says Braswell. He says he has been to her home at least three times to replace the dead plants, costing him hundreds of dollars each trip.

LeFoy says the replacement plants died every time. "Something was going on in the soil. Or something's going on," says Braswell.

LeFoy had soil samples taken and was told nothing was wrong. She also brought out a horticulturist from a home improvement store to take a look.

"She said any landscaper should know you can't put those plants, the lower peplums, if I'm saying that right, in full sun," says LeFoy.

"Well, I mean, I guess that's an opinion," says Braswell. "I don't know what her credentials are."

"I gave him every chance," says LeFoy. "I asked for half my money back. I said give me $7,500, I will walk away. I'm out of your life. No response."

When asked if he would consider giving any money back, Braswell answered, "I'm not even going to answer that until I find out what's going on."

Braswell says he wants to bring an agent from the Extension Office at University of Tennessee to look at LeFoy's yard but has to wait until the weather gets cooler.

LeFoy says she is willing to give that a chance.

We checked Braswell's record at the Better Business Bureau where he has one unresolved complaint. He says he is aware and will respond.

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