DALTON, GA (WRCB) -- State officials may soon shut down an assisted living facility in Dalton, after several complaints about the center's level of care. The Georgia Department of Community Health took a closer look at the operations of Peachtree Estates on West Waugh Street.
"We would like to see the state revoke their license," said Dalton attorney Greg Kinnamon, who is representing 15 families who have loved ones housed at Peachtree Estates. "The residents are basically on their own because they've got the staff to such a bare minimum."
And he would know because his mother-in-law stays there. She suffers from dementia.
For the past three years he has complained about the lack of staff, a lack of training and attention along with cleanliness, among other things.
"They came in and retaliated by raising everyone's rates because we called their attention to the things they were not supplying," said Kinnamon. He says families pay upwards of $3,000 dollars a month for care.
Kinnamon says his complaints fell on deaf ears. "We got a memo about a year ago that said that they were no longer going to supply toilet paper because it was too costly."
That's a violation of state law. He decided to send multiple letters to the Georgia Department of Community Health, outlining his concerns.
After further investigation, DCH stepped in, visiting the site five times, finding multiple violations. It's all outlined in their 39 page report.
The report supported Kinnamon's accusations, finding at least 21 violations. DCH found the facility is understaffed, the staff is not adequately trained and not providing enough supervision, and they also cited poor housekeeping.
Kinnamon says on top of that the selection of food is poor and some residents are losing weight.
"We're all going to get old one day," he says. "And you want to be treated with dignity and respect."
Kinnamon says the families are demanding a pay freeze. But moreover, they hope corrective action is taken now that the state's involved.
Channel 3 contacted Assisted Living Concepts, headquartered in Wisconsin, and were told president and CEO Laurie Ann Bebo was in a meeting and would call back later.
We never heard back.
A spokesperson with the Department of Community Health confirmed a 'notice of intent to revoke permit' was sent to the company at the end of March. It has ten days to respond or appeal the findings.
Monday, May 20 2013 12:12 PM EDT2013-05-20 16:12:25 GMT
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