Ritz-Carlton giving Erlanger training
CHATTANOOGA (Times Free Press) - Ritz-Carlton is coming to Chattanooga.
Erlanger Health System awarded the hospitality chain a $388,000 contract to reinforce customer service tenets to all 4,500 employees at Chattanooga's public hospital.
Besides managing luxury hotels, Ritz-Carlton has a Washington, D.C.-based "corporate university" that focuses on bettering employees in all sorts of fields, hospital officials said.
With input from 43 employees, physicians and board members, Ritz-Carlton's program has become "distinctively Erlanger's," according to a hospital-issued news release.
Read more about this story from our news partners at the Chattanooga Times Free Press.